![]() You need that flexibility,” he says.Ī flexible person will also be able to multi-task and toggle between repetitive tasks and processes and interfacing with customers. Or you might have to drop that file and work on another one because the clients are at the signing table. “You may not always get all the pieces of the file you need at the same time and somewhere in the middle, it all might fall apart or change lenders. ![]() ![]() Now, he knows that flexibility is critical to what makes a successful transaction. “I thought, ‘Certainly, there must be a baseline. When Davies started as a real estate transaction coordinator, he remembers thinking that every transaction must begin a certain way. If you have phenomenal systems in place, you can get into business with people who share the same values but maybe aren’t as fully experienced in all areas… a good system is the key foundation for making the magic and sales happen.” “Everyone says ‘Hire talent,’ but, in reality, everyone’s talented in some way. That said, he says a few traits stand out as the hallmarks of great transaction coordinators: detail oriented, organized, nurturing and being comfortable behind a desk. ![]() Both may be meticulous in nature and enjoy being nurturing, but how they generate their business may be completely different,” says Vigh. But that may give other transaction coordinators nightmares to have to keep up with different brokerage compliance needs. Matt Vigh, CEO of Prospect Boomerang, a real estate recruiting company focused on coaching brokers to create a quality pipeline of agents, says any attempt at personality profiling the best transaction coordinators is definitely “not one size fits all.” “Some transaction coordinators are more ‘solopreneurs’ and enjoy working with different agents who may have different compliance needs based on the agent or brokerage they’re working with on a specific transaction. It’s important to keep in mind that, while personality typing can help predict someone’s typical behavior, not everyone’s personality fits the same peg. An Influencer type is sociable, fast-paced and accepting whereas, a Conscientious type leans more toward being private, analytical and logical. For example, someone who tests high as a Dominant type is typically direct and strong-willed, while a Steady type tends to be gentle, accommodating and soft-hearted. “It requires an editor’s attention to detail,” he says.īecause such personality traits can be hard to measure, many recruiters look to DISC and other personality profiles as a way of predicting how detail-oriented a candidate may be. “Transaction coordinators generally have lots on their plate, so they have to move at a really fast pace while being detail-oriented and maintaining a great customer focus,” says Marsolais.īrent Davies, a real estate transaction coordinator for David Dorman, Century 21 Professional Group, Ocoee, FL, finds a transaction coordinator’s attention to detail often complements many agents, who tend to be great salespeople but not always the most organized. This key team member often serves as the last barrier to missed deadlines that could sabotage a hard-fought deal. The transaction coordinator must be able to multi-task and often juggle multiple deals a month while paying attention to the smallest details. They take lots of ownership in the process and make sure everyone is moving forward,” says Marsolais. “This person understands how important the transaction coordinator role is in the transaction process and is going to make sure that, at the end of the day, buyers and sellers are happy. Great Customer Serviceįor Alexandra Marsolais, owner/founder of Minnesota Transaction Coordinators, a third-party independent transaction coordination company that’s on track to do 2,500 transactions this year, a customer-oriented mindset is the most important personality quality to seek in an admin or transaction coordinator. Recently, we polled transaction recruiters, top transaction coordinators and a broker to get their insights into these highly valued qualities and why they’re so important. If you’re an agent, broker or team lead looking to hire a transaction coordinator, you too may be pondering the question, “What makes a great transaction coordinator?” They’re in the driver’s seat, leaving real estate transaction coordinators to handle the navigation. With the kinetic pace of today’s sellers market, many agents prefer to focus more of their time on relationships and less on the transaction. + 3 KEY PERFORMANCE METRICS BROKERS AND TEAM LEADERS SHOULD MONITOR What Makes For a Great Transaction Coordinator? Industry Leaders Share Which Characteristics Matter Most.
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